What Are ERGs (Employee Resource Groups)?

Employee Resource Groups (ERGs) are voluntary, employee-led communities that foster inclusion, belonging, and support for shared identities or interests.

Common ERG types include: Women@, LGBTQIA+, BIPOC, Disability, Veterans, Parents, and Early-Career Professionals.

In distributed or hybrid workplaces, well-run ERGs help bridge cultural gaps, empower underrepresented groups, and build an open workplace culture.

✅ Improve Retention: A thriving ERG can directly impact retention and employee satisfaction by making sure employees feel seen and supported—especially when teams are remote.

Why Slack Is Perfect for Running ERGs

Slack gives ERGs a home base for connection and action, no matter where members work.

• Always-On Communication: ERG channels keep conversations, support, and updates flowing asynchronously.

• Remote and Async-Friendly: Members can join from anywhere, at any time.

• Easy Channel Segmentation: Organize by identity, interest, ERG purpose, or region.

• App Integrations: Powerful Slack apps boost engagement, track participation, and help ERG leads manage feedback or run surveys.

✅ Tip: Use Slack for ERGs to reduce email clutter, boost transparency, and engage remote participants.`

How to Set Up ERG Channels in Slack

1. Create Clear, Inclusive Channel Names

   • Use a consistent ERG Slack channel naming convention: #erg-women, #erg-pride, #erg-leaders, or #erg-latinx.

   • Important: Consistent naming signals support from leadership and makes it easy to find and join ERGs.

2. Add Channel Descriptions and Pin Intros

   • Describe the ERG’s purpose, membership, and core values in the channel description.

   • Pin a welcome post introducing leads, goals, and ways to join or participate.

3. Assign ERG Roles

   • ERG Leads: Organize activities, set agendas, and connect with exec sponsors.

   • Allies: Create specific opt-in roles or use Slack user groups (e.g. @erg-parents for member mass-notifications).

   • Exec Sponsors: Involve leadership for visibility and budget support.

4. Set Norms and Enable Privacy

   • Define moderation rules, e.g. zero tolerance for disrespect.

   • Consider using private channels for sensitive discussions, or public channels for broader learning.

🧠 Note: For private ERG channels, only invited members can view or participate. Make sure participation is 100% opt-in to honor privacy.

Tools and Slack Apps to Power ERGs

Integrate Slack with specialized tools to spur engagement and streamline management:

1. Run Polls for Lightning-Fast Consensus

Need a quick vote on next month’s meetup theme or mentoring format? Simple Poll (or any /poll-style app) turns indecision into instant clarity.
Example:
/poll "Pick our next ERG workshop theme" "Salary Negotiation" "Mindfulness at Work" "Inclusive Leadership"
Members vote with one click, and results update live—no side-threads or endless emoji reactions.
Best for: choosing event topics, rotating leadership roles, or gauging interest in new initiatives.

2. Anonymous Q&A for Open Dialogue

Even the most inclusive ERG can have silent observers. OpenCulture lets them speak up without fear:

1. /enable_qna in the ERG channel.

2. Members ask anonymously with /ask_qna.

3. Leads answer publicly or privately, closing the feedback loop.
   Perfect for surfacing hidden concerns, running AMA sessions with exec sponsors, and keeping psychological safety front-and-center.
   
   

3. Allie Run Pulse Checks & Mini-Surveys for Real-Time Belonging Insights

Keep a constant read on inclusion without spamming long forms. Apps like Allie schedule bite-size surveys—one or two questions—directly in the ERG channel.

• Auto-schedule weekly or monthly pulses on belonging, psychological safety, accessibility, or workload.

• Emoji or 5-point scale responses make completion friction-free (average response time <30 s).

• Instant dashboards flag trends: rising exclusion, burnout signals, or accessibility gaps.

• Segment by ERG or intersectional tags to spot which identities need extra support.

Use these micro-surveys to adjust programming, surface hidden issues, and celebrate wins—before annual engagement scores even move.

4. Donut: Break the Ice With Smart Pairings

ERGs thrive on relationships. Donut randomly pairs members for 15-minute video or coffee chats—no manual matching required.

• Set frequency (weekly, bi-weekly).

• Add prompts like “Share one career goal.”

• Encourage cross-ERG pairings to boost intersectionality.
  Outcome: tighter bonds, broader perspectives, and a more vibrant channel.
  
  

Best Practices to Keep ERGs Active and Inclusive

• Rotate Leads: Prevent burnout and foster new perspectives.

• Schedule Async Prompts: Use weekly questions or topic threads to keep energy high between meetings.

• Celebrate Cultural Moments: Highlight heritage months and holidays for relevant ERGs.

• Encourage Intersectionality: Organize occasional cross-ERG collabs or open invites.

• Share Wins: Regularly broadcast ERG achievements or stories in all-hands or company-wide channels.

✅ Tip: Use tools like OpenCulture for safe, anonymous Q&A so every member’s voice is heard—even shy or new members.

Advanced Practices for Remote & Hybrid ERGs

1. Dual-Channel Setup
   Create two spaces per ERG: a private identity channel (e.g., #erg-women) for candid discussion and a public “hello” channel (e.g., #hello-women) where allies can follow news, ask questions, and offer help. This keeps psychological safety high while still inviting broader support.
   
   

2. Lead With Vulnerability
   ERG leads should kick off tough topics by sharing personal stories and reacting to others with quick emoji + in-thread replies. When leaders model openness, members feel permission to do the same.
   
   

3. Codify Trust Early
   Pin a short “community agreement” that covers confidentiality, respect, and opt-in participation. Make new joiners acknowledge it with a ✅ reaction before posting.
   
   

4. Micro-Events Beat Mega-Events
   Plan low-lift, high-impact touchpoints: 15-minute AMAs, virtual coffees, or quick trivia rounds. They’re easier to host, fit every timezone, and keep engagement steady without burning out volunteers.
   
   

5. Record + Caption Everything
   Hit record, enable live captions, and upload replays. Members in different regions—or those who process info differently—stay included.
   
   

6. Rotate Time Zones & Formats
   Alternate event times monthly and mix formats (video, chat-only, async threads) so nobody is perpetually sidelined by geography or schedule.
   
   

7. Spin-Off Sub-Groups as Needed
   When a niche topic keeps surfacing (e.g., LGBTQIA+ parents, military-spouse careers), create a lightweight sub-channel. It deepens connection without cluttering the main feed.
   
   

8. Ask Allies for Help—Publicly
   Post requests for speakers, design tweaks, or tech support in the “hello” channel. Allies love concrete ways to contribute, and asking in public normalizes cross-team collaboration.
   
   

9. Broadcast Wins Beyond the ERG
   Share milestones, event recaps, and member spotlights in company-wide channels. Visibility turns ERG impact into culture infrastructure everyone can celebrate.
   
   

Sample ERG Channel Message Templates (Copy-Paste)

ERG Channel Intro Message

Welcome to #erg-pride 👋

This space is for LGBTQIA+ employees and allies. We share resources, plan events, and support each other. Questions? DM @LeadName

Weekly Check-In Prompt

Happy Friday! How was your week? Share a win, challenge, or shout-out for a fellow member. 🌈

Event Thread Starter

Event: Pride History Lunch & Learn (June 24)

Drop questions, RSVP with 🎉, or comment your favorite takeaways!

AMA Thread with Leadership

We’re hosting an anonymous AMA with our ERG exec sponsor! Use /ask_qna to submit questions. We'll share answers here throughout the week.

Final Thoughts: ERGs as Culture Infrastructure

Slack is more than a chat tool. It’s your platform for connection, visibility, and outcomes that matter.

ERGs thrive when easy to find, leader-supported, and equipped with dedicated tools for engagement so every employee can contribute safely and openly.

Want to compare more Slack apps for DEI? See our DEI Slack apps roundup.